Barb has been talking to Avvid Technologies regarding the ridiculously slow internet service. They are working on it and appear to be taking it very seriously. They were here last week reinstalling much of the switching, hopefully in preparation for improving our service.
It sounds like the issue comes down to the need to add more bandwidth to the building. Our setup is essentially the same as if you had a regular broadband connection in your single family house and then set up a home network – except we have a home network with 160 users. When everybody is online, there is just too much demand for the skinny little supply “pipe” to keep up with.
Hopefully they will be bringing a fatter pipe into the building, or multiple pipes serving smaller segments of the building.
- Scott